At FishingProSupplies.com, we stand behind our premium fly fishing equipment with the same confidence we have in our Abel Reels and Cortland Fly Lines. If your purchase doesn’t meet your expectations, our straightforward returns process ensures you’re back on the water with the right gear quickly.

Our Return Promise

We accept returns and exchanges within 15 days of receiving your order. All items must be:

  • In original, unused condition
  • In original packaging (including Bags and Rod Tubes for rod purchases)
  • Accompanied by proof of purchase

Non-Returnable Items

To protect all anglers, these items cannot be returned:

  • Fly Tying Materials (Feathers and Saddles, Hair, Flash and Streamer Materials)
  • Consumables (Glue, UV and Wax, Foam and Rubber Legs)
  • Personalized or custom items
  • Opened Fly Tying Kits

Simple 3-Step Return Process

Step 1: Request Authorization

Email our team at [email protected] with:

  • Your order number
  • Item(s) you wish to return/exchange
  • Reason for return
  • Whether you prefer refund or exchange

Return Request Template

Subject: Return Request – Order #[Your Order Number]

Body:
Hello FishingProSupplies Team,

I would like to return/exchange the following item(s) from order #[Your Order Number]:
– [Product Name(s)]
– [Quantity]

Reason for return: [Please specify]

I would prefer: ☐ Refund ☐ Exchange for [Product Name/SKU if known]

Shipping address for exchange (if different from original):
[Your Name]
[Address]
[City, State, Postal Code]
[Country]

Thank you,
[Your Name]
[Your Email]
[Your Phone Number – optional]

Step 2: Package & Ship

Once approved, you’ll receive a Return Authorization Number (RMA) and shipping instructions. Please:

  • Securely package items (use original packaging when possible)
  • Include all original tags and documentation
  • Write the RMA number clearly on the outside of the package
  • Ship to:
    Fishing Equipment Shop Returns
    3552 Lake Floyd Circle
    Washington, US 20011

Step 3: Refund or Exchange Processing

We process returns within 3 business days of receiving your package.

Refund Information

Your refund will be issued to your original payment method:

  • Credit Card/PayPal: 3-5 business days after processing (depending on your financial institution)
  • Original shipping fees are non-refundable unless the return is due to our error
  • For exchanges, we’ll ship your new item via your preferred shipping method once the return is processed

International Returns

For customers outside the US returning ALFA Reels or Euro Flies Fly Lines:

  • You are responsible for return shipping costs and any customs fees
  • We recommend using a trackable shipping service (DHL/FedEx)
  • Refunds will be issued in USD at the current exchange rate

Damaged or Defective Items

If your Abel Reels or other products arrive damaged:

  1. Contact us within 48 hours of delivery at [email protected]
  2. Include photos of the damaged item and packaging
  3. We’ll arrange a free replacement or return label

Questions?

Our Washington-based team is ready to help with any return questions about your Fishpond Bags, Fly Line Accessories, or other gear.

Email: [email protected]
Phone: +1 (555) 123-4567 (Mon-Fri, 9AM-5PM EST)

We appreciate your trust in FishingProSupplies.com for all your fly fishing needs, from 3D Eyes to Combo Packs. Happy casting and tight lines!

The FishingProSupplies.com Team